At Serenity by Seth, we are committed to delivering your orders efficiently and reliably, no matter where you are. Below, you’ll find detailed information about our shipping process, fulfillment times, and important considerations.

Fulfillment

Each product is made-to-order with care. It takes 2–3 business days to create and fulfill your order. During this time, our team ensures that your chosen designs meet our high-quality standards.

Shipping

The shipping time depends on product availability, your location, and the shipping method chosen at checkout. We aim to process and dispatch orders as quickly as possible to minimize wait times.

Delivery

Once your order is fulfilled and shipped, it will be delivered directly to your provided address. Delivery times typically range between 2–4 weeks, depending on your location and local postal services.

Shipping Destinations

We ship globally from fulfillment centers in the USA and Europe, ensuring fast and reliable service. However, due to legal or carrier restrictions, there are some countries we cannot deliver to (Ukraine, Russia, Belarus, Palestine, Ecuador, Cuba, Iran, Syria, North Korea). If you are unsure about delivery to your country, please contact us before placing your order.

Customs Fees

For some international orders, customs fees or import taxes may apply. These fees vary based on your location, the value of your order, and local regulations. Please note that customs fees are not included in the product or shipping price and are the customer’s responsibility. For more information, consult your local customs office.

Live Shipping Rates

We provide live shipping rates during checkout, calculated in real-time by our shipping partners. These rates are determined by:

  • The fulfillment location
  • Your delivery destination
  • The shipping method
  • Carrier pricing

This ensures you receive the most accurate shipping cost for your order.

Return Address

By default, the return address is indicated on the delivered package, and should be the one to be used. Please review our Returns & Refunds Policy for more details.

If you have any further questions about shipping or delivery, feel free to contact us at support@serenitybyseth.com. We’re here to help!